Make discrepancies visible
Connect the expected delivery, receiving records and exceptions so the team can investigate what happened.
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VIxIP WMS
Know what arrived. Understand what changed.
Warehouse software being built to connect bookings, manifests, receiving and exceptions, with the detail your team needs to investigate discrepancies.
For warehouse managers, receiving teams and multi-client operations
The delivery arrives. The paperwork tells a different story.
A changed manifest, an unexpected barcode or stock on hold should stay connected to the movement it affects. WMS development starts with those decisions on the warehouse floor.
01
Prepare
Review bookings and the expected manifest.
02
Check
Match receiving activity to the movement and record exceptions.
03
Trace
Keep the receiving history available for investigation.
Illustrative workflow · in development and testing
Protect the next decision
Current manifest and HOLD checks are part of the tested receiving logic; a repeated scan must not silently become more stock.
Keep responsibility clear
Site and client boundaries shape who can work with each movement.
The detail behind the product
Designed for the decisions
your team makes every day.
Our development direction, shaped by real operating requirements. Labels distinguish development foundations from planned end-to-end workflows; customer availability is confirmed separately.
Planned workflow
A record of the arrival
Bring vehicle or container details, seal numbers and photographs into the relevant job, so the office and warehouse can review the same arrival context.
Planned connected workflow
Different decisions, clearly separated
Permission to unload, warehouse HOLD/CLEAR, customs clearance and outbound release are distinct decisions. A message saying “clear” should never silently approve them all.
Development foundations
Scanning that accounts for interruptions
Duplicate-scan and retry controls are being tested to protect receiving records when a response is uncertain. Device and live warehouse acceptance are still required.
Planned workflow
The right view for each client
Give client operations teams access to authorised freight and movement information, with separate sharing limits for accounts teams and sensitive staff data.
Development status and availability
Receiving, duplicate-scan controls and movement boundaries have development test coverage. Live warehouse and device acceptance remain part of pilot preparation.
Bring us your real workflow
How does your team handle a delivery that does not match its manifest?
Discuss the process, the exceptions and what a useful pilot would need to demonstrate.
What WMS brings to your team
- Bookings and pre-alert review
- Inbound and outbound records
- PDA scanning and recovery
- Shipment and exception visibility
Warehouse workflows are in testing. Hosted customer access and device acceptance are pending.
Communication connected to the work
Keep the conversation.
Keep the operational context.
Our messaging work is designed to connect the office, warehouse floor and client around the relevant job. Arrival photos, seal details, instructions and completion updates should not lose their meaning as they pass between teams.
01 / Capture
Keep the source
Retain permitted communication and evidence with its origin and the relevant operational context.
02 / Review
Resolve uncertainty
Route unmatched or ambiguous instructions for human review. Check authority before a business decision.
03 / Follow through
Know the handover state
The planned delivery trail distinguishes queued, submitted, delivered and uncertain outcomes.
Work with existing channels
WeCom and WhatsApp Business integration work is underway. Supported account and channel options need verification; access to existing personal chats or groups is not assumed.
Human decisions stay human
The design links messages to review, rather than treating message text as automatic permission to unload, clear goods or dispatch.
Each client’s connection stays separate
Provider accounts, site mappings and access are designed to stay specific to the organisation they serve.
Planned internal communication
Direct and group conversations
Internal chat is being developed around organisation, site and role access, so conversations reach the relevant team.
Planned staff communication
Announcements and a staff feed
A shared place for targeted updates and team information is part of the messaging scope.
Planned support workflow
A question with an owner
Support tickets are planned with assignment, progress and resolution history, separating customer replies from private staff notes.
Planned assisted support
AI assistance with human handover
AI-assisted support is part of the development direction, with escalation to a person and no automatic operational approvals.
Integration in development. Connection verification is a technical milestone, not live message processing. End-to-end receipt, review and delivery acceptance remain pending. Messaging packaging and availability will be confirmed separately.